Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or profile
  • Complete job applications or postings
  • Communicate with other users through our platform
  • Use our services or contact us for support

Personal Information

  • Name, email address, and phone number
  • Driver's license information and vehicle details
  • Payment information (processed securely through third-party providers)
  • Profile photos and identification documents
  • Location data (with your consent)

Usage Information

  • Device information and IP address
  • Browser type and operating system
  • Pages visited and time spent on our platform
  • Job search history and preferences
  • Communication logs and support interactions

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Match drivers with appropriate job opportunities
  • Process payments and transactions
  • Communicate with you about jobs, updates, and support
  • Verify identity and credentials
  • Ensure platform safety and prevent fraud
  • Comply with legal obligations
  • Send you relevant notifications and updates

3. Information Sharing

We may share your information in the following circumstances:

  • With other users: Basic profile information to facilitate job matching
  • Service providers: Third-party companies that help us operate our platform
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you explicitly consent to sharing

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Location Data

We may collect and use location information to:

  • Match you with nearby job opportunities
  • Provide real-time tracking for job completion
  • Improve our services and user experience
  • Ensure driver safety and compliance

You can control location sharing through your device settings or our app preferences.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These help us:

  • Remember your preferences and settings
  • Analyze how you use our platform
  • Provide personalized content and recommendations
  • Improve our services and user interface

You can control cookie settings through your browser preferences.

7. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request data portability
  • Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@roadservicecompany.com
Address: 123 Business Street, Suite 100, City, State 12345
Data Protection Officer: dpo@roadservicecompany.com